Privacy Policy

1. Introduction

EVIKOM LTD ("EVIKOM", "we", "us" or "our") is committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, contact us or submit a business enquiry.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.

2. Who We Are

Company: EVIKOM LTD

Website: www.evikom.com

Registered Address: 25 Cabot Square, Canary Wharf, London, England, E14 4QZ

Privacy Contact: info@evikom.com

EVIKOM LTD is the data controller responsible for the personal data processing described in this Privacy Policy, unless otherwise stated.

3. Personal Data We Collect

When you contact us through our website or by email, we may collect:

• Your full name
• Company or organisation name
• Email address
• Telephone number
• Details of your enquiry or request
• Any additional information you voluntarily provide

When you visit our website, we may also collect technical information, including your IP address, browser type, device information, pages visited and website usage data, depending on the technologies enabled and your cookie preferences.

We ask that you do not submit sensitive personal information through our general enquiry form unless it is necessary for your request.

4. How We Use Your Personal Data

We may use personal data to:

• Respond to enquiries and requests for information
• Provide information about our services
• Communicate with clients, suppliers and business partners
• Assess and follow up on potential business opportunities
• Manage existing and prospective business relationships
• Maintain website functionality and security
• Understand website performance and improve the visitor experience, where permitted
• Comply with applicable legal obligations

We do not sell personal data to third parties.

5. Legal Bases for Processing

We rely on the following legal bases under the UK GDPR, as appropriate to the circumstances:

Legitimate interests: To respond to business enquiries, manage business relationships, maintain website security and conduct ordinary business activities, where those interests are not overridden by individuals' rights and freedoms.

Contract or pre-contractual steps: Where processing is necessary to perform a contract with an individual or take steps at that individual's request before entering into a contract.

Consent: Where consent is required, including for non-essential analytics cookies and certain direct marketing activities.

Legal obligations: Where processing is necessary to comply with applicable legal requirements.

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

6. How Long We Keep Personal Data

We normally retain personal data received through website contact forms and general business enquiries for 12 months after the last meaningful communication.

We may retain information for longer where:

• The enquiry develops into an ongoing business or contractual relationship.
• Retention is necessary to meet legal or regulatory obligations.
• The information is required to establish, exercise or defend legal claims.
• Another lawful and documented retention period applies to the relevant business records.

Once the applicable retention period expires, we will delete or securely anonymise personal data in accordance with our internal procedures.

7. Email Services and Other Service Providers

Website enquiries are received and managed through our business email address: info@evikom.com.

EVIKOM uses Microsoft 365, including Microsoft Outlook, to manage business email communications.

Microsoft may process personal data in connection with the provision, operation and security of these services, subject to applicable contractual and data protection arrangements.

We may also use website hosting, technical support and other service providers that process information on our behalf.

Where required, we put appropriate contractual and security safeguards in place with these providers.

Relevant enquiry information may be shared with authorised EVIKOM personnel or group companies where necessary to respond to requests or manage legitimate business activities.

We do not disclose personal data to unrelated third parties for their independent marketing purposes without an appropriate lawful basis.

8. Google Analytics and Cookies

Our website may use Google Analytics 4 to help us understand how visitors interact with the website and improve its performance.

Where required under applicable UK privacy and electronic communications rules, non-essential analytics cookies and similar technologies will only be activated after you have provided consent.

You may manage or withdraw your cookie preferences through the website's cookie consent controls, where available.

Essential cookies may be used where necessary for website operation and security.

Information about the specific cookies and technologies used, their purposes and applicable durations should be made available through our website's cookie information or consent mechanism.

9. International Data Transfers

Some of our service providers or business operations may involve the transfer of personal data outside the United Kingdom.

Where applicable, personal data may also be transferred outside the European Economic Area.

We will ensure that international transfers are supported by an appropriate legal mechanism where required, which may include:

• An applicable adequacy decision
• The UK International Data Transfer Agreement
• The UK Addendum to the EU Standard Contractual Clauses
• EU Standard Contractual Clauses, where applicable

We will assess and implement any additional safeguards required by applicable data protection law.

10. Data Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration and disclosure.

Access to personal information is restricted to authorised personnel who require it for legitimate business purposes.

Although we take reasonable steps to protect information, no internet-based system can be guaranteed to be completely secure.

11. Your Data Protection Rights

Subject to applicable law and any relevant exceptions, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing activities
• Request data portability where applicable
• Withdraw consent where processing relies on consent

To exercise your rights, contact us at info@evikom.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). ICO website: www.ico.org.uk.

We encourage you to contact us first so that we have an opportunity to address your concerns.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

EVIKOM is not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policies of external websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website technologies, service providers or legal requirements.

Any updated version will be published on our website with a revised last-updated date.

14. Contact Us

For questions about this Privacy Policy or how we process personal data, please contact:

EVIKOM LTD

25 Cabot Square, Canary Wharf, London, England, E14 4QZ

Email: info@evikom.com

Website: www.evikom.com